Effective date: August 4, 2025
At INACKS, accessible from https://inacks.com, we are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and applicable laws.
1. Data Controller
2. Information We Collect
When you browse our site or place an order, we may collect:
Identification data: name, surname, NIF/VAT ID, billing and shipping address
Contact data: email address and phone number
Payment data: processed securely through third-party platforms (we do not store full card numbers)
Account data: if you register on our website
Order details: purchased products, order history
Technical data: IP address, browser, device, operating system, and browsing behavior
3. Purpose of Processing
We process your data to:
Fulfill and deliver your orders
Provide customer and technical support
Send order confirmations and transactional emails
Comply with legal and tax obligations
Improve the website and user experience
Send promotional content (only with your explicit consent)
4. Legal Basis
We rely on the following legal grounds to process your data:
Contractual necessity – for order management and delivery
Legal obligation – for tax and accounting compliance
Consent – for marketing emails or newsletters
Legitimate interest – for improving our services and preventing fraud
5. Data Sharing
We do not sell your data. We may share it with:
Payment platforms (e.g., Stripe, PayPal)
Logistics providers (for shipping and tracking)
Accounting and legal services
IT providers (hosting, web analytics, security)
Public authorities, when legally required
All our partners comply with data protection regulations.
6. International Transfers
If data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place.
7. Your Rights
You have the right to:
Access your personal data
Rectify inaccurate information
Request erasure (right to be forgotten)
Object to or restrict processing
Request data portability
Withdraw consent at any time
To exercise your rights, please contact us at info@inacks.com.
8. Data Retention
We retain your data only as long as necessary for the purposes mentioned above or to comply with legal requirements (e.g., 6 years for invoicing).
9. Security Measures
We apply industry-standard technical and organizational measures to protect your data, such as:
SSL encryption
Secure servers and firewalls
Role-based access control
Encrypted payment processing
10. Cookies
Our site uses cookies to ensure functionality and collect usage statistics. For more information, please read our Cookie Policy.
11. Changes to This Policy
We may update this Privacy Policy at any time. The latest version will always be available on our website.
12. Contact
If you have any questions or concerns regarding this policy or your personal data, contact us at:
